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Exchange & Return Policy



Return & Refund Policy

 

Thanks for shopping at Bebe Belleza

 

If you are not entirely satisfied with your purchase, we're here to help.


 

Returns

 

You have 7 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.


Refunds/Exchange 

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your return after inspecting the item.

 

If your return is approved as being faulty, we will initiate a refund to your credit card (or original method of payment).

 

If your return is approved on any other basis , we will generate a credit note, valid for 30 days. Alternatively you can choose to have a direct exchange for another item in say a larger or smaller size. Please let us know your preference when returning.

 

For all refunds you  will receive the credit within a certain amount of days, depending on your card issuer's policies.         

 Please Note:

All pre-order/made to order items, sale items and personalised items are non-returnable


Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

   

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.

 

Email: bebe_belleza@outlook.com

 

Phone: 01383 623903

 

Or contact us directly on Facebook or Instagram



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